It is used by governments for intelligence gathering, prevention of crime, the protection of a process, person, group or object, or the investigation of crime. It is also used by criminal organisations to plan and commit crimes, such as robbery and kidnapping, by businesses to gather intelligence, and by private investigators. The area of surveillance is increasingly a topic of academic study, including through research centers, books, and peer-reviewed academic journals. We can say that in future, intelligence services might use the internet of things for identification, surveillance, monitoring, location tracking, and targeting for recruitment, or to gain access to networks or user credentials.
When it comes to surveillance at work, I’m surprised at what employer can legally do. Employers can legally monitor almost anything an employee does at work as long as the reason for monitoring is important enough to the business. Employers may install video cameras, read postal mail and e-mail, monitor phone and computer usage, use GPS tracking, and more. The reason for a particular type of workplace surveillance must be more important than an employee’s expectation of privacy to be legally permissible. The main objective of workplace surveillance is to protect the office assets and valuable information from compromising.
The activity of employee monitoring is not just for security purposes, but it is being extensively used for performance assessment and employee’s productive work contribution as employer should know that he is having the best employee not one who just sits around, how much he give his best to his company. On an average 30% to 40% of the internet time used by employees is not related to the office work. Similarly, about 60% of the online purchases are done through office work time. In such circumstance, the employee monitoring becomes very critical, but strict workplace surveillance laws also apply for the same. Workplace surveillance laws and regulations differ from country to country.
In some places it is actually legal to have surveillance but in some places it is not. So therefore, the best way to introduce the work surveillance is by implementing a new company policy.
Advantage of surveillance to employees is that, it actually provides feedback to employees on their work performance. This can increase employee performance and efficiency. While on other hand its disadvantage is that employers argue that monitoring is an inexpensive way to increase productivity and customer service, others argue it is really the modem method of exerting control and power over labor.
So therefore it is better to have surveillance clearly because there are many considerations when deciding whether to engage in surveillance in once business.
However, it’s important to consider both positives and negatives for business when coming to a decision on difficult and potentially controversial issue.